Waterloo News
Insights, updates and real-world HR wins from Waterloo Human Capital Management.
Explore case studies, thought leadership and announcements that highlight how fractional HR leadership, talent optimization and operational excellence are helping organizations navigate change, growth and complexity with confidence.
Waterloo News & Thought Leadership
Curated articles, insights and research that shape how organizations think about HR, leadership and human capital strategy.
Managers are burning out and likely to quit. Here’s how to reverse that.
New research from meQuilibrium shows managers are significantly more likely than non-managers to feel burned out and to consider quitting. Pressured between employee needs and organizational demands, many leaders are stretched thin. The article highlights how self-care, mental health resources and open conversations about well-being can change the trend.
15 Good Reasons to Quit Your Job
From toxic cultures and stalled growth to misaligned values and burnout, this piece walks through when leaving is a smart move—and when it may just be restlessness. It also flags why so many people who quit during the Great Resignation regret it, and what to think through before handing in a resignation.
The Cost of Replacing an Employee and the Role of Financial Wellness
SHRM estimates it costs 6–9 months of salary to replace an employee—on top of productivity and cultural disruption. This article outlines how financial stress drives turnover and how financial wellness programs can reduce attrition, improve engagement and deliver ROI that easily outpaces the cost of most programs.
HR falls behind employees in embracing AI
While millions of employees are already using AI at work, most HR teams lag in training and adoption. This piece highlights the risk of HR sitting on the sidelines, the admin and analytics use-cases where AI can add immediate value, and why HR needs stronger digital literacy to guide AI-enabled change.
Disruption or Displacement? What AI Means for Work and Workers
Framed around Geoffrey Hinton’s warnings, this article compares past tech revolutions with AI’s potential to reshape not just routine work, but high-skill roles too. It challenges HR leaders to pair AI adoption with reskilling, new career paths and a people-first approach to avoid “efficiency” becoming pure displacement.
Exclusive interview: How employee appreciation translates to better business outcomes
Reward Gateway’s CPO explains why “being seen and valued as a human being” now sits at the center of engagement. The data links appreciation to 5–7% better business performance and shows how emotional intelligence, manager training and evidence-based HR help build a true culture of recognition.
Dell uses color-coding to track employees’ office attendance
Dell’s new blue-to-red rating system ties office attendance directly to promotions and layoffs—sending a very clear signal on return-to-office expectations. Experts unpack the communication upside, the risks of creating a “class system” by color and what this model might mean for fairness and inclusion.
3 ways HR teams can prioritize talent, according to ADP
With turnover risk still high, ADP’s chief talent officer outlines three priorities: avoid complacency about the labor market, make it easy for employees to stay through growth and flexibility, and invest in continuous leadership development tied to real “moments that matter” in the employee lifecycle.
Don’t forget internal talent in workforce planning and recruiting
Internal hiring can fill roles faster, protect institutional knowledge and boost retention— but only if it’s measured and intentionally supported. This article covers benchmarking internal-hire rates and seven practical steps to bake internal mobility into your workforce planning, development and compensation strategy.
Paterson Community Health Center • Leadership Spotlight
Paterson Community Health Center Welcomes Bevan K. Baker, FACHE, as CEO
Paterson Community Health Center (PCHC) has welcomed nationally recognized public health leader Bevan K. Baker, FACHE, as its new Chief Executive Officer — marking a pivotal moment for community health in Paterson and Passaic County.
With more than three decades of experience in public health leadership, Baker brings a proven track record in health equity, systems design, and community-based partnerships. From his four terms as Commissioner of Health for the City of Milwaukee to senior leadership roles in New York, Florida, Pennsylvania, Wisconsin, and Maryland, he has consistently focused on serving people at their most vulnerable moments and strengthening health systems that serve entire communities.
The community reception at Passaic County Community College highlighted the collaborative spirit behind PCHC’s next chapter — bringing together city leadership, faith communities, education partners and the Board of Directors. The CEO search was led by Waterloo Consulting and Mitch Douglas, with a focus on candidates who already had CEO or COO experience in Federally Qualified Health Centers (FQHCs).
Acting CEO Jillian Hudspeth, who guided PCHC through a period of transition following the passing of longtime leader Dr. Mary Elizabeth Garner, helped secure major grant funding, expand Labcorp services, launch new care coordination programs and forge partnerships across the region — setting a strong foundation for Baker’s leadership and the center’s continued growth.