Privacy Policy
Waterloo Human Capital Management (“Waterloo HCM”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with us online.
1. Information we collect
We may collect the following types of information:
- Information you provide directly, such as your name, email address, phone number, organization, job title, and any details you choose to share in contact forms or inquiry messages.
- Usage and analytics data, such as pages visited, time on site, browser type, and general location, collected through cookies or analytics tools to help us understand how our site is used.
- Communication records, including emails or messages you send us and our responses.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide requested information about our services.
- Schedule and manage consultations, meetings, or discovery calls.
- Operate, maintain, and improve our website and user experience.
- Analyze website traffic and usage to better understand visitor interests.
- Maintain security, prevent misuse, and comply with legal obligations.
3. Cookies and similar technologies
Our website may use cookies or similar technologies to improve functionality and analyze usage. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the site may not function optimally.
4. How we share information
We do not sell your personal information. We may share information:
- With service providers who assist us with website hosting, analytics, communications, or other operational needs.
- When required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
- In connection with a business transaction, such as a merger, reorganization, or transfer of services, where reasonably necessary.
5. Data security
We use reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Retention of information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal requirements, and maintain appropriate business records.
7. Your choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request corrections or updates to your information;
- Request deletion or restriction of certain information, subject to legal and business requirements;
- Object to certain types of processing.
To exercise any of these rights (where available), please contact us using the details below.
8. Third-party websites
Our website may contain links to external sites we do not control. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any information.
9. Children’s privacy
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can review and address the situation.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website after any changes are posted indicates your acceptance of those changes.
11. How to contact us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Waterloo Human Capital Management
Email: mitchell@waterloo-hcm.com
Phone: (609) 235-5836